An AI-powered feature from Google that organized health recommendations from anonymous internet users into themed summaries has officially ended. Called “What People Suggest,” the tool was part of Google’s broader push to incorporate community perspectives into health search. Three insiders confirmed the feature is no longer active, and Google’s spokesperson confirmed the removal.
The product was introduced at Google’s health conference in New York, where it was described by then-chief health officer Karen DeSalvo as a meaningful way to incorporate peer health experiences into search. The AI organized community content from online discussions into easily navigable themes with links to the original posts. Its initial rollout was limited to mobile users in the United States.
Google said the removal was part of a search page simplification effort and denied any connection to safety issues. However, the blog post cited as public notice of the change contained no mention of the discontinued feature. This transparency gap has been a recurring source of criticism.
The episode overlaps with a broader controversy over Google’s AI health content. An investigation earlier this year found that AI Overviews were distributing false health information to approximately two billion users monthly. Google removed some medical AI Overviews in response, but health professionals and patient advocates have called for more substantial change.
As Google’s next health event approaches, the company will again attempt to make a compelling case for AI’s role in transforming global health. The end of “What People Suggest” will be part of the context in which those efforts are assessed. Building credibility in health AI requires consistent transparency, and Google still has work to do in demonstrating that quality.